Privacy Principles

This Web site is owned and operated by The Retirement Resource Organization, Inc. Our intention is to provide an informative tool for those interested in helping retirees and caregivers and as a means of allowing individuals and organizations to become more involved in our mission. We recognize that visitors to our site may be concerned about the information they provide to us and how we treat that information. The Retirement Resource Organization is committed to honoring our visitors' privacy preferences.

To this end, the Organization supports the following principles:

Consumer Choice

We believe a visitor to our site is the one to best determine:

• When—and under what conditions—to provide "personally identifiable information" (e.g. data that may be used to identify, contact, or locate a person).
• When such information may be shared with other organizations.
• When to remain anonymous.

Informed Consent

If personally identifiable information is collected, we believe a visitor to our site has the right to:

• Know when we are collecting personal information.
• Know what personal information is collected, and the purpose of collection.
• Expect the opportunity to choose whether or not personal information will be provided to any third parties.
• Expect reasonable steps to be taken to protect personal information from unauthorized use.
• Review the accuracy of personal information and update it.

Privacy Policy

Your right to privacy is very important to us. We recognize that providing us with personal information is an act of trust. Therefore, we have created a privacy policy to protect your personal information.

This policy covers Web sites owned or operated by The Retirement Resource Organization. We encourage you to take the time to read this privacy policy and those of any Web site you visit.

Below is a summary of the Organization's online privacy policy.

Personal Information Collected

In general, when you visit our Web sites and access information you remain anonymous. We do not require you to provide personally identifying information to us to view our basic limited website.

There are occasions when we will ask for additional information. We do this to better understand and respond to your needs, and provide you with services that may be valuable to you. For example, personally identifiable information will be collected in order for you to become a member of The Retirement Resource Organization online and to view the extended website.

Use of Information

Personally identifiable information is ONLY made available to other non-profit organizations and for-profit organizations directly owned by or associated with the Retirement Resource Organization, Inc. unless you request otherwise. Whether or not you choose to share your information will have no impact on your interaction with us. Members may choose a confidentiality option or call our Customer Service Team Monday through Friday between 9:00 a.m. and 5:00 p.m. EST at (877) 855-3718. We will NOT provide any of your personal information to any other organizations for any reason without your direct and explicit authorization.

Security of Your Credit Card Information

We will take appropriate steps to protect your privacy. We will also protect your personal information in storage. For example, if you supply us with your credit card information to make a donation or purchase, we encrypt or destroy the card number. Contributions may also be made by printing out the online form and mailing it to:

Retirement Resource Organization
Attn: Customer Service Team
1011 Lincoln Drive
Brighton, MI 48116-3794

or calling our Customer Service Team between 9:00 a.m. and 5:00 p.m. EST at (877) 855-3718.

Links to Third Party Sites

We provide links to third party sites. Since we do not control those Web sites, we encourage you to review the privacy policies posted on these third party sites.

Cookies

What are "Cookies"?
"Cookies" are small files sent from a Web server to your computer through your browser program. There are two types of cookies: temporary and persistent cookies.

A temporary cookie enables a Web site to temporarily keep information on your computer as you travel from one page to another on our site. This cookie is automatically deleted from your machine when you close your browser. Because these cookies are necessary to provide some functions, failure to allow such cookies may make some of the functions on our Web site unavailable to you.

A persistent cookie is kept even when you close your browser. You can manually delete these cookies using commands specific to your browser and computer system. These cookies store information that would generally not change from session to session. They also contain information that would need to be reentered by you each time you visit the Web site. For example, a common use of persistent cookies is to allow a registered site visitor to enter the site without having to specify their user-id and password.

Use of Cookies

The Retirement Resource Organization uses cookies for various reasons. This website only reads cookies written by our site. It does not use cookies to obtain information on other Web sites that you may visit. We may use cookies to store some history about the parts of our sites that you have visited to help you navigate our site more easily or to alert you to related pages on our site that may interest you.

How to unsubscribe

If at any time you wish to stop receiving our electronic newsletter, or to be removed from our email list, you can unsubscribe from that list as explained in each message.

Email containing Personal Information

You may decide to send The Retirement Resource Organization personally identifying information, for example, in a message containing information about your specific request for assistance. We will only use this information to identify you as a member of The Retirement Resource Organization online and to determine how to respond to the electronic mail. We will not use this information for any purpose other than to resolve the matter identified in the email.

Questions

The Retirement Resource Organization welcomes comments and questions on this policy. We are dedicated to protecting your personal information, and will make every reasonable effort to keep that information secure.

If you have any questions, please contact us at comment@retirement-resource.org or call our Customer Service Team between 9:00 a.m. and 5:00 p.m. EST at (877) 855-3718.

You can help the Organization maintain the accuracy of your information by notifying us of any changes to your address, title, phone number or email address. To update your membership file, contact us online, or write us at:

Retirement Resource Organization, Inc.
Attn: Customer Service Team
1011 Lincoln Drive
Brighton, MI 48116-3794

The information you provide to us will also be covered by this policy.
Due to the rapidly evolving technologies on the Internet, we may occasionally update this policy. All revisions will be posted to this site. A revised Privacy Policy will apply only to data collected subsequent to its effective date.

Last Revised: January 2005